As long as your items are in stock, all orders will be processed to ship within 2-3 business days and will be sent via USPS First Class mail or Priority mail. We do not ship on weekends or holidays. Average time to receive your package is 3-5 business days.

Shipping within the US is $7.95 for orders under $95 depending on your order total. You can see more details here.

Orders $95+ (after all applied discounts) will receive free shipping automatically.

Note: If you are using a discount code, make sure the subtotal (not total) is at least $95 after entering the discount code to receive free shipping.

Where do I add my discount code?

If you're having trouble finding the place to enter your discount code, don't worry, you're not the only one! Follow the video below to see where to input your discount code. This is for both Gift Cards and promo codes, if you have both - you will need to enter & apply one at a time.

 

Can I use more than one discount code?

Unfortunately we can only accept one discount code / promotion per order. Feel free to save any extra codes you have to use at a later time! :)

You may however, enter both a gift card AND a discount code on one order :)

 

Can I change or cancel my order?

If you are getting nervous about taking this big step into a e-commerce relationship with us it’s okay, commitment is scary. Email us and our customer service team will help you out with your cancellation or if you need to remove an item from your order.

Orders that are already in the process of being shipped cannot be cancelled or have any items removed.

We are not able to add any additional items to your order.

 

Can I purchase a Gift Card for someone?

Absolutely! You may add a gift card here: https://www.sivanaspirit.com/collections/gift-card/products/gift-card.

You can purchase a Gift Card in the following amounts: $10, $25, $50, $75, $100, $150 or $200.

All gift cards are sent electronically to your email address, which you can then forward to the recipient of your choice. Instructions to redeem gift cards will be in the email.