Returns & Exchanges
Looking for information on Sivana returns & exchanges? Find help for refunds, making exchanges, our return policy, and other related queries.
Our Return Policy
We know that you will love what you ordered but if something doesn't work out, we will gladly accept unworn, unwashed or defective merchandise for return or exchange within 60 days from the original shipping date.
- Unless the item is defective, you will be responsible for shipping costs to send the item back to us.
- Items purchased outside of the United States are not eligible for returns due to customs issues.
- Your refund will be credited back to the original method of payment used to make the original purchase.
- Original shipping costs are non-refundable.
- We usually process returns quickly, but just in case, please allow up to 14 business days from when we receive the items for your account to be refunded. We will send you an email once we have completed the refund process.
How To Make A Return
Please visit our Exchanges & Returns Portal. Unless the item is defective or damaged, you will be responsible for the shipping costs to send the item back to us.Start a Return
Shipping costs are non-refundable. Your refund will be credited back to the original method of payment used to make the original purchase.
See shipping terms here.
If you have any questions, feel free to send us a message or give us a call at 855.692.8692