Refund policy

Returns

We know that you will love what you ordered but if something doesn't work out, we will gladly accept unworn, unwashed or defective merchandise for return or exchange within 30 days from the shipping date.

Exchanges

Ordered the wrong size or color? If you need to exchange an item for the same item in a different size or color, or even want to exchange for a new product altogether, you will not be charged additional shipping costs for the exchange. However, unless the item is defective, you will be responsible for shipping costs to send the item back to us.

SivanaSpirit.com return process

Email us to request a Return & Exchange form at info@sivanaspirit.com
Fill out the form and include it within your return package
Send the item(s) back to us using any trackable method. Once we receive your package, we will promptly process your return or exchange.
Shipping costs are non-refundable. Your refund will be credited back to the original method of payment used to make the original purchase.

If you have any questions, feel free to send us an email at info@sivanaspirit.com