Standard USA Orders

Order Value Shipping Cost
$1-$29.99 $7.95
$30-$49.99 $8.95
$50-$94.99
$9.95
$95 and up (after all applied discounts) FREE SHIPPING

Canada Orders

Order Value Shipping Cost
Under $125 $18 - Flat Rate
$125 and up (after all applied discounts) FREE SHIPPING

International Orders

Order Value Shipping Cost
Under $300 $29.95 - Flat Rate
$300 and up (after all applied discounts) FREE SHIPPING


Shipping Times & Carrier:

Orders generally ship within 2-4 business days of the order being placed. We do not ship on the weekends or holidays. Packages are sent via USPS First Class mail or Priority mail.

Returns and Exchanges:

We know that you will love what you ordered but if something doesn't work out, we will gladly accept unworn, unwashed or defective merchandise for return or exchange within 30 days from the shipping date.

Exchanges

Ordered the wrong size or color? If you need to exchange an item for the same item in a different size or color, or even want to exchange for a new product altogether, you will not be charged additional shipping costs for the exchange. However, unless the item is defective, you will be responsible for shipping costs to send the item back to us.

SivanaSpirit.com return process

  • Email us to request a Return & Exchange form at info@sivanaspirit.com
  • Fill out the form and include it within your return package
  • Send the item(s) back to us using any trackable method. Once we receive your package, we will promptly process your return or exchange.

Shipping costs are non-refundable. Your refund will be credited back to the original method of payment used to make the original purchase.

Please note: If you received free shipping on your original order and you return an item that reduces your total purchase below $95 you will be charged shipping based on the total of your original order. Exchanges will not be charged any shipping charge to ship your exchange and your original shipping will still be free.

If you have any questions, feel free to send us an email at info@sivanaspirit.com

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